It required great effort to accomplish more with less in 2009, and it seems our paid crowdsourcing feature ‘Smartsourcing’ had a hand in helping make those accomplishments possible. Smartsheet customers submitted 15,543 hours worth of work to the on-demand workforces behind Amazon’s Mechanical Turk and LiveOps’ LiveWork.
Since the February 2009 launch of our Smartsourcing feature, our customers have tapped into the on-demand workforces to perform 1,865,103 approved tasks. With a few clicks of the mouse and a paragraph of instructions, they’ve gotten huge volumes of tedious work done for pennies apiece. Many of the tasks would not have otherwise been done by anyone if this capability did not exist.
- Find the VP of Sales and email address for this list of 2,000 companies
- Categorize this product using my company’s taxonomy
- Find weblinks to articles covering these topics
- Suggest ways to improve our website
These and others were all accomplished by over 8,000 distinct online workers who garnered a 93% approval rating for the work they performed. Smartsheet’s technology enabled the non-technical and non-process oriented business person to tap the crowd. It eliminated the wasted motion involved in large scale redundant tasks and provided access to the always-available workers interested in this kind of work.
Heading into 2010 Smartsheet is still the only general work management tool that will actually do work for you. That’s part of the reason our customer base grew by more than 300% in 2009 across more than 50 countries including Australia, Japan, New Zealand, Belgium, India, The United Kingdom, China, Argentina, and Mozambique.
We have big plans for 2010. We’re bringing Smartsourcing to both Intuit Quickbooks and Google Apps users with our integrations to their business tools. Expect big productivity increases for their customers in January starting with Smartsheet Crowdsourcing for Google Apps.
Here’s to a productive 2010.